With over a decade of experience working closely with lenders, our professional team is here to help you navigate the complex and often challenging issues faced when things don’t work out.

In a turbulent world there is an increasing need to stay close to both customers and properties through the loan life cycle. We can work with your teams helping to identify potential risks early on, acting swiftly before things have a chance to deteriorate further. We can make an assessment of the borrower’s proposed exit strategy and report back on its feasibility, give an up-to-date valuation on the property and provide a report with recommendations. 

Guided by your priorities our team can review singular or multiple cases within the portfolio that are causing concern, undertake property inspections and even meet with borrowers in order to help anticipate potential problems as early as possible. Typical trigger points for a review may include Loans nearing end of term, non-communicative borrowers, high LTV cases, difficult borrowers, unique properties and properties with on-going development works, any of which could be cause for concern.  

We are inherently flexible and our services can be adapted to include the following:  

• Pre-term expiry risk assessment to establish the viability of the borrower’s stated exit strategy. This provides an ‘early warning’ over any reservations in relation to the customer’s ability to redeem within the contractual term, enabling early intervention to protect your security position and explore options to resolve any issues arising. 
• Monitoring adherence to loan covenants or credit conditions, for example occupancy status, stipulated repairs e.g. loan retentions, general maintenance, tenancy requirements, permitted use, planning restrictions. 
• Loan term extensions – providing insight into the risks vs benefits of granting longer for the customer to redeem their loan beyond the original contractual term. 
• Payment holiday requests – evaluation of the impact on your security position, the asset’s income generating position, local market insight and confidence in the underlying asset value. 
• Funder due diligence requirements can include an independent assessment of loan security, for example where a new funder is coming on board or an existing funding line is to be extended. 
• Periodic property inspections to assess any changes in value adversely affecting the LTV, in particular as a consequence of changes in occupancy, property condition, local market conditions.